Carriage House Collection in Grand Rapids, MI

I reached out to Overhead Door via their e-mail link for assistance in obtaining the correct garage door bottom seal, as our home was new construction in 2018 with Overhead Door as the installer. Curtis from the Parts department replied quickly, advising that… [ Read More + ]

I reached out to Overhead Door via their e-mail link for assistance in obtaining the correct garage door bottom seal, as our home was new construction in 2018 with Overhead Door as the installer. Curtis from the Parts department replied quickly, advising that their records showed the install and the type of seal needed. Great service-Thank you, Curtis! [ Read Less – ]

Super helpful, responsive, and thorough. Made a stressful situation a lot less so! Thank you especially to Makayla (sp?) And Jayden!

Kyle was the associate who found replacement parts for a garage door that had no identifying info anywhere on it. I needed window dividers on a condo door that were glued to the glass. A couple of the dividers that came off the door were… [ Read More + ]

Kyle was the associate who found replacement parts for a garage door that had no identifying info anywhere on it. I needed window dividers on a condo door that were glued to the glass. A couple of the dividers that came off the door were lost and the unusual design was difficult to fine. Kyle was able to search through a pile of extra leftover parts and found exactly the correct style I needed. I wish I had gone to Overhead D C first. It would have saved me a lot of time. Plus, Kyle was very pleasant to work with. That’s a bonus !!! Steve [ Read Less – ]

I cannot say enough good things about my experience with Overhead Door. From beginning to end, the entire process was friendly, easy, professional, and refreshingly straightforward. Jason, my sales representative, was fantastic. He walked me through every step, answered my questions, explained my options, and made… [ Read More + ]

I cannot say enough good things about my experience with Overhead Door. From beginning to end, the entire process was friendly, easy, professional, and refreshingly straightforward. Jason, my sales representative, was fantastic. He walked me through every step, answered my questions, explained my options, and made sure I understood exactly what I was purchasing without ever making me feel pressured. When I was researching garage door companies, I unfortunately encountered some pretty shady business practices elsewhere, which made me appreciate Overhead Door even more. They were transparent and professional from the start. I also really appreciated learning that they **do not contract their work out**—the people doing the work are their people, and that mattered to me. Everyone I dealt with was friendly, knowledgeable, and easy to work with. The installation went smoothly, and after dealing with my old garage door, I now have something wonderful: **a quiet garage door that actually works!** Great people, great service, and a company I felt I could trust. I would absolutely recommend Overhead Door to anyone looking for a garage door or opener. It was worth every penny. [ Read Less – ]

It wouldn’t be Monday without a hiccup entering the work week. I pressed the garage door button to raise the door, and the door lifted an inch or so and dropped back down. Pressed the button again, same result. Upon closer inspection I saw the… [ Read More + ]

It wouldn’t be Monday without a hiccup entering the work week. I pressed the garage door button to raise the door, and the door lifted an inch or so and dropped back down. Pressed the button again, same result. Upon closer inspection I saw the tension spring had snapped sometime over night. I called Overhead Door right at 8:00, and they had AJ over to my house at 9:10. AJ had my spring in stock in his van and replaced the spring and put everything back together 40 minutes later. AJ gave friendly, efficient service with a smile. [ Read Less – ]

Trisha and Jayden did a great job on my garage. They were able to come fast after an electric surge took out my garage operator. Trisha and Jayden were very knowledgeable and professional and answered all my questions with great patience. It was a job… [ Read More + ]

Trisha and Jayden did a great job on my garage. They were able to come fast after an electric surge took out my garage operator. Trisha and Jayden were very knowledgeable and professional and answered all my questions with great patience. It was a job well done! [ Read Less – ]

We waited too long to repair and needed a new garage door. Justin was great to work with and got us an amazing quote right away. A month later, our new garage door is installed and we are so happy. Installers Trisha and Jayden… [ Read More + ]

We waited too long to repair and needed a new garage door. Justin was great to work with and got us an amazing quote right away. A month later, our new garage door is installed and we are so happy. Installers Trisha and Jayden were awesome! They got everything done quickly and it looks fantastic! [ Read Less – ]

Went to get remote garage door opener repaired. Could not repair it so purchased a new one. When I got home I could not program the remote because I had to get on a ladder and remove a lens cover from my Phantom… [ Read More + ]

Went to get remote garage door opener repaired. Could not repair it so purchased a new one. When I got home I could not program the remote because I had to get on a ladder and remove a lens cover from my Phantom which I was not able to do. I called service and scheduled a service call. They were prompt and within 10 minutes remote was programmed and the young man checked to make sure the other remotes worked. The 3 young gentlemen I dealt with were so very gracious and helpful. [ Read Less – ]

What a great experience with “Overhead Door Co of Grand Rapids”. We absolutely were thrilled with the service that we received from AJ. He explained what he was doing , then got to work and had it fixed in no time. Thank you AJ!!!